Contact information
Last updated: April 29, 2026
Contact Us
We are here to help! If you have any questions, concerns, or need assistance with your order, do not hesitate to get in touch with us.
Customer Support For all inquiries, please contact us by email and we will get back to you within 24-48 business hours.
Email: support@clipra.ch
Order Issues If you have a problem with your order, such as a damaged item, wrong product, or missing package, please contact us at support@clipra.ch with the following information:
- Your order number
- A description of the issue
- Photos if applicable (for damaged items)
This will help us resolve your issue as quickly as possible.
Returns and Refunds For return and refund requests, please refer to our Refund Policy or contact us directly at support@clipra.ch with your order number and reason for the return.
Response Time We aim to respond to all inquiries within 24-48 hours during business days (Monday to Friday). We do not operate customer support on weekends or public holidays, but we will get back to you as soon as possible on the next business day.
Business Information Brand: Clipra Location: Ticino, Switzerland Email: support@clipra.ch
We value every customer and are committed to providing the best possible shopping experience. Thank you for choosing Clipra.